Should the product be damaged or defective, we will replace or exchange your BrewHug. To make an exchange please email us at firstname.lastname@example.org to get a return merchandise authorization number (RMA), without this number no exchanges will be made. Please return your BrewHug with the original package and receipt within 30 days of the date of purchase. We will promptly exchange your BrewHug. There’s no additional shipping and handling charges on exchanges; just return the damaged BrewHug to this address:
BrewHug – Returns
550 Adams Street | Suite 293
Quincy, MA 02169
Please note that sales of customized items are final and may not be returned or exchanged.
The BrewHug Team